Frequently Asked Questions

Everything you need to know about NeuroTrade

General Information

What is NeuroTrade?

NeuroTrade is a professional signal execution platform that connects Telegram signal providers to traders' broker accounts. Providers distribute signals to unlimited subscribers, and users automate execution with zero lag—all in under 1 second.

Who is NeuroTrade for?

Signal Providers: Monetize your signals with unlimited subscribers. No per-subscriber fees, just flat monthly pricing.

Traders/Users: Automate signal execution from any Telegram provider with custom risk management strategies.

How does NeuroTrade work?

For Providers: Post signals in your Telegram channel as you normally do. NeuroTrade detects them instantly and distributes to all subscriber accounts automatically.

For Users: Connect your broker account and select signal providers to follow. Trades execute automatically on your account with your chosen risk strategy.

What brokers and platforms are supported?

Currently Available:

  • TradeLocker LIVE NOW
    • Retail brokers: Blueberry Markets, Fusion Markets, FXGT, HeroFX, GatesFX, LivvFX, ClarityFX
    • Prop firms: FundedNext, E8 Funding, Funding Traders, FunderPro, DNA Funded, Funding Pips, Blue Guardian, Alpha Capital, Nova Funding, CK Capital, For Traders, AquaFunded, and more

Coming Q2 2025:

  • MetaTrader 4 (MT4) Q2 2025
  • MetaTrader 5 (MT5) Q2 2025
  • cTrader Q2 2025

Is my data secure?

Yes. All broker credentials are encrypted using industry-standard encryption. We never store passwords in plain text. Your Telegram data is private and never shared with signal providers.

How fast is signal execution?

Lightning-fast! Signals are detected and executed in under 1 second from the moment they're posted in Telegram. You get the provider's intended entry price, not a delayed price 30 minutes later.

What happens if my internet goes down?

NeuroTrade runs on cloud servers (not your computer), so signals execute even if your personal internet is down. Your trades continue automatically 24/7.

How do I get support?

Email us at support@neurotrade.io

Response times:

  • Standard users: 24-hour response via email
  • Enterprise users: Priority support with dedicated account managers and faster response times

For Signal Providers

How much does NeuroTrade cost for providers?

NeuroTrade has two fees:

  • $5,000 - One-time setup and integration fee
  • $750/month - Monthly subscription for unlimited subscribers
Why is there a setup fee?

The $5,000 one-time setup fee covers:

  • Custom Telegram webhook configuration for your channel
  • Provider dashboard creation with analytics and subscriber management
  • Technical integration and testing
  • Dedicated onboarding support
  • Infrastructure costs for handling your signal distribution

This is a one-time investment that gives you access to enterprise-grade signal distribution infrastructure.

How many subscribers can I have?

Unlimited! Your $750/month subscription includes unlimited subscribers. No per-subscriber fees. Whether you have 10 subscribers or 10,000, your monthly cost stays the same.

How do I make money with NeuroTrade?

You charge your subscribers whatever you want. Most providers charge $50-300/month per subscriber.

Example: You charge subscribers $100/month. You have 200 subscribers.

  • Your revenue: $20,000/month
  • You pay NeuroTrade: $750/month
  • Your profit: $19,250/month
What signal formats are supported?

NeuroTrade supports 50+ signal formats and automatically detects Market Orders, Pending Orders, Position Modifications, and Exit Commands:

Market Orders (Execute Now):
BUY EURUSD
SL: 1.0820
TP: 1.0900


Pending Orders (Execute at Price):
BUY EURUSD @ 1.0850
SL: 1.0820
TP: 1.0900


Move SL to Entry (Breakeven):
EURUSD - Move SL to Entry
GBPUSD SL to breakeven

Exit Now:
Close EURUSD
Exit GBPUSD now

The system automatically knows:

  • No entry price = Market order (execute immediately)
  • Has entry price (@ or "Entry") = Pending limit order
  • "SL to Entry" or "Breakeven" = Move stop loss to entry price
  • "Close" or "Exit" = Close position immediately
What's the difference between market and pending orders?

Market Orders: Execute immediately at the current market price. Use when you want instant execution.

Pending Orders: Place a limit order at a specific price. Use when you want to enter at a better price or wait for a pullback.

Example: If EURUSD is at 1.0870 and you send "BUY EURUSD @ 1.0850", the system places a pending order that executes when price reaches 1.0850.

Do I need to change how I post signals?

No! Post signals exactly as you do now. NeuroTrade supports all common formats and our AI parser handles variations automatically. Continue posting in your natural style.

How fast are signals executed?

Lightning-fast execution from when you post the signal in Telegram to execution on subscriber accounts. This eliminates the timezone and delay problem entirely—subscribers get the same entry price you intended.

Can I test the system first?

Yes! After payment, you can create a test subscriber account with a demo TradeLocker account to verify everything works perfectly before inviting real subscribers.

Can I see subscriber performance?

Yes. Your provider dashboard shows aggregate performance metrics, total subscriber count, signal distribution success rates, and analytics. You don't see individual subscriber identities for privacy protection.

What if I have 1000+ subscribers?

No problem! NeuroTrade scales infinitely. Your $750/month fee stays the same whether you have 10 or 10,000 subscribers. There are no volume limits or capacity restrictions.

How do I get started as a provider?

Step-by-step:

  1. Contact us at sales@neurotrade.app
  2. We schedule a demo and discuss your needs
  3. Pay the $5,000 setup fee
  4. We configure your channel and dashboard (takes 2-3 business days)
  5. You start distributing signals to unlimited subscribers

For Users/Traders

How do I get started as a user?

Option 1 - Via Signal Provider: Your signal provider will give you a unique signup link that looks like:
https://neurotrade.app/subscriber-signup?provider=PROVIDER_ID

Option 2 - Direct Signup: Go to User Dashboard, create an account, choose your plan (Standard or Enterprise), and add signal providers after payment.

What plans are available?

Basic ($49/mo): Up to 3 signal providers, unlimited broker accounts, unlimited routes, all risk strategies, and email support. Perfect for traders following a few trusted providers.

Enterprise ($149/mo): Unlimited signal providers, unlimited broker accounts, priority execution, advanced analytics, priority support, and a dedicated account manager. Best for professional traders managing multiple strategies.

Is there a fee for subscribers via provider links?

No! If you sign up through a provider's invite link, you pay nothing to NeuroTrade. You only pay your signal provider's subscription fee (if any). The provider covers all NeuroTrade costs.

How do I add a signal provider?

After connecting Telegram, click "+ Add Provider" in your dashboard. Enter the Telegram channel name (e.g., @ForexSignals). NeuroTrade will start monitoring that channel automatically.

What is a "route"?

A route connects a signal provider to a broker account with a specific risk strategy. You can create unlimited routes.

Example:

  • Provider A → FTMO Account (conservative 1% risk)
  • Provider B → Personal Account (aggressive 5% risk)

What are the risk strategies?

NeuroTrade offers 5 professional risk management strategies:

  • Linear: Growing position size over time (e.g., start at 0.01 lots, grow 2% per trade)
  • Horizontal: Fixed lot size every trade (e.g., always 0.5 lots)
  • Progressive: Increase risk after losses, reset after wins (martingale-style)
  • Conservative: Reduce risk during drawdown periods for capital preservation
  • Brachistochrone: Mathematical optimal growth curve for reaching account targets

Can I change my risk strategy later?

Yes! You can update your risk settings anytime from your user dashboard. Changes apply immediately to new signals.

How fast are signals executed?

Signals are detected and executed in under 1 second. You get the provider's intended entry price, not a delayed price 30 minutes later.

Can I follow multiple providers?

Yes! Standard plan includes 3 providers. Enterprise plan includes unlimited providers. You can route each provider to different accounts with custom risk settings.

Do signal providers know I'm copying them?

No. Your Telegram account stays completely private. Providers have no idea who is following their signals through NeuroTrade.

Is my account safe?

Yes. Your TradeLocker credentials are encrypted using industry-standard encryption and stored securely. You can revoke access anytime by changing your password at your broker.

Will both market and pending orders work on my account?

Yes! When your signal provider posts:

  • Market order (no entry price) - Executes immediately on your account
  • Pending order (with @ price) - Places limit order on your account
  • Move SL to entry - Automatically moves your stop loss to breakeven
  • Exit command - Closes your position immediately

All commands are fully automated and respect your chosen risk strategy.

Can I use multiple broker accounts?

Yes! Standard plan: up to 3 accounts. Enterprise plan: unlimited. You can link FTMO, prop firm accounts, and personal broker accounts all at once.

Can I stop receiving signals temporarily?

Yes. You can pause or deactivate routes from your dashboard anytime. Reactivate whenever you're ready to resume.

Is there a setup guide?

Yes! Check out our User Setup Guide for step-by-step instructions. Enterprise users get personalized onboarding with their account manager.